Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a REPLACEMENT or REFUND for a major failure, as well as compensation for any other reasonably foreseeable loss or damage.
Please note, where an item is damaged through misuse, neglect, or abnormal use, AG LEGO® Certified Stores will not provide a refund, exchange, or repair.
If your item is faulty, please reach out to our Customer Service team via live chat or email us at online@bricksmegastore.com, and we will be happy to assist you.