From 26 June, parcel receivers who have registered with MyPost will be updated about their parcel with digital notifications*. If a delivery was attempted but no one was home, customers will be informed via email, the Australia Post app, or by SMS. These customers will receive notification of attempted delivery with details of where to collect their item, when the item is available for collection – ensuring their item is ready for them when they arrive. Customers receiving parcels can customise how they receive notifications from Auspost within their notification preferences, so they receive the information in the way that suits them best.
"If you're not at home, Australia Post will notify you via the AusPost app, email, or SMS*. If your parcel has not been successfully matched to your MyPost account, Australia Post will leave a card."
STANDARD AND EXPRESS > Once your order has been dispatched you will receive a new email on the estimated delivery date along with your tracking details; you can use your tracking number to view updates on your order's progress. For orders sent via Australia Post, you can also track your order by entering your consignment number and searching via the Australia Post App. Parcel tracking at your fingertips Our mobile app makes it easy to track and manage your deliveries from your smartphone, tablet or smartwatch. Plus, it’s free!
Otherwise, you can track your order via https://auspost.com.au/mypost/track (Keep in mind, tracking info may not be available for at least 12 hours after dispatch).